Shipping + Return Policy.
COVID-19 UPDATE -
We are shipping and processing orders as usual! We do our best to get your orders to you as quickly as possible, however, due to the Covid 19, please be advised that your delivery may take a little longer than usual.
GENERAL SHIPPING + DELIVERY (within Canada & USA)
Please give us 1-2 business days to process your order. Orders placed on holidays or weekends will be processed the following business day.
FREE shipping is available throughout the Greater Toronto Area, for orders greater than $250.00.
What can I return?
You may return most new, unopened items sold and fulfilled by us within 15 days of delivery for a full refund.
When will I get my refund?
Most refunds are fully refunded within 7 business days after we received and processed your return. It may take longer depending on your method of payment. Shipping fees may not be refunded as this is processed by a third party.
Does Tamba Ya offer replacements and exchanges?
Yes, you may replace or exchange orders at any time by simply giving us a call and we’ll be delighted to fulfill your request. Please, give us a call if you have any questions at +1(416) 519-3995.