Shipping & Delivery (Canada & USA)

Please allow 1–2 business days for us to process your order. Orders placed on weekends or holidays will be processed the next business day.

We offer free shipping within the Greater Toronto Area for orders over $250 CAD.

Returns & Exchanges

What items can I return?
You may return most new, unopened items within 15 days of delivery for a full refund, provided the item was sold and fulfilled directly by us.

How do I return an item?
To initiate a return or exchange, please contact our customer service team at +1 (416) 519-3995.

When will I receive my refund?
Refunds are typically processed within 7 business days after we receive your return. Please note that processing times may vary depending on your payment provider.
Shipping fees are generally non-refundable, as they are handled by third-party carriers.

Do you offer exchanges or replacements?
Yes! We're happy to help with exchanges or replacements. Simply call us and we’ll guide you through the process.