Terms and Conditions

1. Statement

1.1. We recognize that protecting privacy is everyone's concern and for that reason, we are committed to keeping our user’s information confidential. This Privacy Policy not only explains how we collect, share, and use any information related to your personal data when you use our website but also how you can access, update, or otherwise take control of your Personal Information.

1.2. Your use of this site constitutes your agreement to this Privacy Policy.

2. Definitions

2.1. "Personal Information" is recorded information about an identifiable individual but excludes any information that is not considered as such by Privacy Laws

2.2. "Privacy Laws" means the Act Respecting the Protection of Personal Information in the Private Sector, S.Q. P-39.1 and the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5. and their respective regulations from their enforcement bodies.

2.3. "Privacy Policy" means the present Privacy Policy for the collection, use, disclosure, retention, and destruction of Personal Information in accordance with the Privacy Laws.

3. Discretion

Some provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have full discretion with respect to their application.

4. Personal Information

4.1. For purposes of this Privacy Policy, Personal Information is information about you that can be used to identify you. When you interact with us through our website, we may collect Personal Information such as, but not limited to:

  • 4.1.1. Full name, age, date of birth, gender, and marital status (if applicable);

  • 4.1.2. Billing and delivery postal addresses.

  • 4.1.3. Payment information such as credit/debit card numbers, security code numbers, and other related billing information.

  • 4.1.4. Phone numbers (including mobile phone) and e-mail details.

  • 4.1.5. Cookies, should you choose to accept them when consulting our website.

  • 4.1.6. Username and password.

  • 4.1.7. Information retrieved while browsing our website, your IP address, operating system and browser type, device type, and time zone setting.

  • 4.1.8. The date and time of your visit to our website.

  • 4.1.9. The pages of our website that you access;

  • 4.1.10. The documents you retrieved and any other correspondence with us.

  • 4.1.11. All other information is relevant to the services we are providing.

5. Cookies

5.1. Our website uses cookies. A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on the website. Cookies may be used to store items such as identifiers and user preferences. Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

5.2. Cookies are considered "persistent" when stored by a web browser. These cookies remain valid until their set expiry date unless the user deleted them prior to said expiry date. Cookies are considered "session cookies" in case they expire at the end of the user session when the browser is closed. While cookies do not typically contain information that personally identifies a user, Personal Information that we store about a user may be connected to the information stored in and obtained from cookies.

5.3. On our website, we use cookies to:

  • 5.3.1. Identify you when you visit our website.

  • 5.3.2. Help us manage the content contained on our website.

  • 5.3.3. Help creators manage content while organizing and updating the website.

  • 5.3.4. Store information about your preferences and to personalize our website for you.

  • 5.3.5. Use them as part of the security measures used to protect user accounts, including preventing fraudulent use of login information, and in general to protect our website and services.

  • 5.3.6. Help us analyze the use and performance of our website and services.

  • 5.3.7. Manage the promotion of our services, to attract interest and engagement.

5.4. If you do not wish cookies to be used, your browser's options may be set to refuse cookies and/or delete cookies.

6. Information collected and its purpose

6.1. Personal Information will only be collected with your consent, such as information voluntarily provided to us through our website. We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that for which we have been given permission, as necessary to deliver the services you purchase or interact with, or as we might be required or permitted for legal compliance, government request, court orders or other lawful purposes

6.2. Personal Information to manage our business and maintain and develop further relationships. Collecting this information enables us to better understand the visitors who come to our website and what content on our website is of interest to them. Purposes for which we collect Personal Information include but are not limited to:

  • 6.2.1. Respond to your requests, comments, or questions.

  • 6.2.2. To process orders or to receive information about our website, service, or product.

  • 6.2.3. To improve the content, appearance, and utility of the website and to trace our visitors' use of the website for internal inquiry purposes.

  • 6.2.4. To provide any necessary notices and to notify our users of updates to the website.

  • 6.2.5. With your consent, send email offers, announcements, or newsletters to your email address and help us create content that is most relevant to you.

  • 6.2.6. To execute our obligations arising from a contract entered between yourself (the user) and us.

  • 6.2.7. Management analysis, forecasting, business planning, and transactions, ensuring our compliance with applicable laws and regulations.

  • 6.2.8. For research, statistical, and other purposes (such as improving our website, products, and services) or measuring the effectiveness of our advertising.

  • 6.3. If we are required to use or disclose your Personal Information for a purpose that differs from the purpose described herein, we will obtain your consent before using or disclosing the Personal Information

.7. Data storage and security

The Personal Information that we collect is stored on our servers. Once we receive personal data from you, we will use strict procedures and take reasonable administrative, technical, and physical safeguards to protect this information from misuse, loss, unauthorized access, modification, or disclosure to ensure that personal data remains confidential.

7.1. We implemented the customary security safeguards that are appropriate to the sensitivity of the information collected, including the physical, organizational, and technological measures. These measures restrict access to your Personal Information from anyone who is not authorized to have access to it.

7.2. We will limit access to Personal Information about you to only those employees who need that information to provide products or services to you. Personal Information will only be used or disclosed for the purposes for which it was collected with consent and will be kept if required to serve those purposes.

7.3. Notwithstanding the foregoing, you should be aware that, no data transmission of information or other publicly accessible communications networks over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

8. Responsibility

8.1. We are responsible for the Personal Information collected from our users. To properly control the information processed, kept, and used. We have appointed a privacy officer to ensure our compliance with the Privacy Laws.

8.2. Tamba Ya Global Investment Inc.

  • 8.2.1. 1968 Eglinton Avenue West, York, ON, M6E 2J9

  • 8.2.2. Telephone: + 1 416-519-3995

9. Disclosure and retention of your Personal Information

9.1. We will not sell, rent, or dispose in any manner, your personal information to third parties except as disclosed in this Privacy Policy or agreed upon individually in a separate agreement.

9.2. Any complaint, issue, or problem that we become aware of that violates this Privacy Policy will be treated as confidential. However, some disclosures may be necessary to resolve the issues and implement appropriate solutions.

9.3. We retain Personal Information we collect from you where we have an ongoing business and need to do so, for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements. We keep your Personal Information in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer unless we must comply with applicable laws.

9.4. Personal Information that is no longer required to fulfill the identified purposes will be destroyed, erased, or made anonymous.

10. Access to your Personal Information

10.1. You have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may request that: (i) we correct or update any such Personal Information; or (ii) such Personal Information be unsubscribed from the email marketing database.

10.2. If you wish to update your Personal Information, we invite you to contact us by any method provided for in section 8.2. When contacting us, we may request Personal Information to verify your identity and to be sure we handle your request correctly.

10.3. If you make a request to delete your Personal Information and that data is necessary for the products or services you have purchased and/or use, the request will be honored only to the extent it is no longer necessary for any services purchased and/or used or required for business purposes or legal or contractual record keeping requirements.

10.4. If you have provided your consent to collect and use your Personal Information, you may make a withdrawal of consent.

11. Failure to provide Personal Information

11.1. When we need to collect Personal Information by law or in order to provide our services and you fail to provide the information requested, we may not be able to carry out the services which you have contracted us to do. In these circumstances, we may have to cancel our agreement or contract.

11.2. We will notify you in the case of cancelation due to failure to provide Personal Information

12. Transparency

12.1. We are committed to being transparent with regard to the Personal Information we collect, use, and store. We invite you to contact us using any of the methods provided for in section 8.2 with any questions you may have.

13. Changes to this Privacy Policy

13.1. This Policy is effective as of 8th April 2021 and supersedes all prior versions.

13.2. We reserve the right to change this Privacy Policy when appropriate and without prior notice. We therefore encourage you to refer to this policy on a regular basis.